Terms and Privacy

1. Acceptance of Terms

By accessing and using MakerSync ("Service", "we", "our"), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you are prohibited from using the Service. MakerSync is a SaaS application designed for craft businesses to track inventory, manage recipes, and analyze profit margins.

2. Integrations & "As-Is" Service

MakerSync integrates with third-party platforms, namely Shopify and Etsy, to synchronize orders and inventory data.

DISCLAIMER OF LIABILITY: The Service is provided on an "AS-IS" and "AS-AVAILABLE" basis. MakerSync relies on third-party APIs which may experience downtime, rate limits, or unexpected changes. We expressly disclaim all liability for any discrepancies, sync delays, failed inventory deductions, or overselling of items. We do not guarantee continuous, uninterrupted, or perfectly accurate synchronization with connected eCommerce shops. You are solely responsible for verifying your inventory levels and honoring customer orders.

3. Data Privacy and Usage

We take your privacy seriously. In order to provide the Service, we must store and process certain data:

• Account Information: We store your email address, name, and basic profile information to manage your account and authentication.
• Business Data: We store your product catalogs, recipes, raw material costs, and inventory counts in our secure database.
• Integration Data: When you connect Shopify or Etsy, we import and store your product listings and incoming sales orders to calculate profit margins and deduct inventory automatically.
• Analytics: We may use aggregated, anonymized data to analyze system performance, improve our algorithms, and understand broad market trends. Your specific, identifiable financial data is never sold to third parties.

4. Subscriptions, Payments, and Refunds

MakerSync is a subscription-based service. By subscribing to a paid plan, you agree to pay the fees associated with your chosen tier.

NO REFUNDS: All payments are final and non-refundable. If you cancel your subscription, you will not receive a prorated refund for the remainder of your billing cycle. You will retain access to your account and its features until the current billing cycle expires.

5. Account Cancellation and Data Retention

You may cancel your subscription at any time through your account settings.

DATA DELETION: Upon cancellation and expiration of your active subscription period, MakerSync reserves the right to permanently delete all data associated with your workspace—including recipes, inventory counts, and third-party shop connection data—after a 30-day grace period. It is your responsibility to export any desired records prior to cancellation.

6. User Conduct & Acceptable Use

You agree not to use the Service for any unlawful purpose or in any way that interrupts, damages, or impairs the Service. You shall not attempt to gain unauthorized access to our systems, scrape our data, or transmit any viruses, malware, or destructive code. Violation of these terms may result in immediate termination of your account without a refund.

7. Intellectual Property Rights

Our Rights: MakerSync and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services or included software.

Your Rights: You retain all rights to the data, recipes, and product information you upload to the Service. By using the Service, you grant us a license to host, store, and process this data solely for the purpose of providing the Service to you.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MAKERSYNC, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THIS SERVICE.

UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS TO YOUR ACCOUNT. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

9. Indemnification

You agree to defend, indemnify, and hold harmless MakerSync and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.

10. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

11. Modifications to the Service and Terms

We reserve the right to modify or discontinue the Service at any time (including by limiting or discontinuing certain features) without notice to you. We may also revise these Terms from time to time. The most current version will always be posted on our website. Continued use of the Service after any such changes shall constitute your consent to such changes.

12. Governing Law & Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which MakerSync operates, without regard to its conflict of law provisions. Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in that jurisdiction, using the English language.

13. Severability & Waiver

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.